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As of 01 Aug 2025, I’m updating this site. Please excuse any visual hiccups or inconsistencies—pixel perfection is on the way.
Altera Digital Health
At Altera Digital Health, I didn’t just lead design—I led a shift in how the organization viewed UX. Through strategic influence, systems thinking and cross-functional partnership, I helped reposition design as a driver of innovation, alignment and market differentiation.
My ability to translate vision into action—and communicate that vision across disciplines—enabled buy-in at every level, from clinicians to C-suite. The work spanned mobile, web and AI-enabled platforms, all connected by a single goal: build experiences that deliver real outcomes for real people.
Key Accomplishments
Redesigned a mobile healthcare solution to support on-the-go workflows, achieving a System Usability Score of 87.5—a major leap in usability and satisfaction.
Partnered closely with product and engineering to craft a workflow-driven experience grounded in clinical needs
Standardized design patterns across platforms to drive consistency, accessibility and delivery speed
Used storytelling and prototypes to earn stakeholder trust and accelerate decision-making
Reimagining the Ambulatory Experience Through Co-Creation
Led a full redesign of the ambulatory experience by co-creating with clinicians—translating real-world feedback into clear product direction.
Facilitated workshops and collaborative design sessions to turn complexity into clarity
Delivered a modern, intuitive UI that simplified workflows and rebuilt clinician trust
Influenced roadmap priorities through narrative framing of usability gaps and experience opportunities
Initial design vision for the clinician landing experience—focused on clarity, quick task access, and reducing cognitive load for busy workflows.
A reimagined patient profile, grounded in clinician feedback—prioritizing key clinical details and reducing the need to jump between screens.
Final implementation, shaped by platform constraints and phased delivery. While simplified from the original vision, it retains key workflow improvements and a cleaner, more modern user experience.
Real-world trade-offs led to a more incremental rollout—but the foundational UX strategy remains intact, paving the way for continued enhancement.
Scaling UX as a Strategic Function
Elevated design from a tactical function to a strategic partner in product and business planning.
Advocated for UX prioritization in executive discussions and cross-functional OKRs
Embedded UX into Agile processes and product planning to influence outcomes from the earliest stages
Built a scalable design system and reusable component library used by 50+ development teams
Connected design efforts to delivery milestones, helping teams move faster with higher quality
Impact & Business Outcomes
Improved clinician efficiency and satisfaction through targeted, data-informed UX enhancements
Accelerated delivery cycles by reducing rework and improving collaboration with engineering
Enhanced product-market positioning, reinforcing Altera’s reputation for innovation and usability
Supported business strategy by tying UX maturity to scalability, operational efficiency and revenue potential
Design at Altera wasn’t just about pixels—it was about performance, trust and transformation.
And I helped lead that transformation—by aligning vision, strategy and design into a single, scalable system.
Here's an article I wrote about cumbersome technology.
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